It wasn't an empty box! How delightful! The strum bar seems to be working...but I'm missing notes, mainly 'cause I need to get used to the Stratocaster again. The tilt mechanism for Overdrive seems wonky...and I can hear rattling when I shake the guitar.

But whatever. If there problems become too bad, I can just send and Express request in, have that fail, then send another one in, then a month, have my new guitar break completely, then wait another month, and I'll have a new guitar.

EA sent me a survey about my customer service experience. I marked "poor" on various questions...